Avatar

Alex Hansford

A sci-fi geek that helps companies do mobile well.

About me

I’ve lead product and development teams for over 15 years, building great mobile apps and web experiences. I bring enthusiasm, broad experience and a healthy dose of pragmatism.

Currently senior product manager at an innovative bank. Recently product managers at Funding Circle, Santander, Argos – head of product for several fintech startups too.

Interests

  • All things tech, smart homes & gadgets
  • Drives an EV and rides a Brompton
  • Running

Education

  • Digital strategy and product

  • Agile development from conception to launch + beyond

  • Scrum master & team leader

  • Customer-led and pragmatic design

Recent Posts

It's not nostalgia if it does what you want it to do

How I ended up restoring my old site 18 months later

If you want your Product Manager to code, you’re doing it wrong

Having a good understanding of the technology your company uses is crucial, but expecting your product manager to code is not.

The problem with caveats*

Adding a caveat is rarely the right thing to do when talking about your product.

Are you listening to iOS developers now, Apple?

For a long time, Apple have had a rather childish view of negative App store reviews: if it’s broken, fix it and release an …

If you don't have anything nice to say, don't say anything at all

This well known quote from manuals of etiquette is something that I try to live by, particularly on social media.

Experience

Working with companies big and small, I’ve got broad experience that goes well beyond a textbook and a CS degree.

 
 
 
 
 

Senior Product Manager

118 118 Money

2019 – Present Milton Keynes
Working to deliver financial products to underserved people in the UK. Product managing a diverse range of initiatives including mobile payments📱 and Open Banking.
 
 
 
 
 

Product Manager

Funding Circle

2019 – 2019 London
Working in their Automation area 🤖, I managed an initiative to automate and streamline business processes and customer flows for borrowers.
 
 
 
 
 

Digital Transformation Consultant

Santander UK

2018 – 2018 Milton Keynes
Working for a number of mobile development teams to deliver an innovative features to customers across the UK. 💳
 
 
 
 
 

Product Owner (My Argos Card)

Argos Financial Services

2016 – 2017 Milton Keynes
Launched the cross-platform mobile app for Argos Card customers and took it from zero to 500k+ active users. 📈 The app had it’s fair share of technical & operational challenges early on. 🚧 Focusing on customer satisfaction I improved the app rating to a more respectable 4 stars, and learnt a lot about app reviews in the process! 👍
 
 
 
 
 

Head of Product

NearDesk

2014 – 2016 London
Lead product development for a nationwide ‘Oyster card’ for renting desk space and meeting rooms by the hour. 💳 Headed up a distributed product/dev team and a broad number of systems including IoT, RFID, TV, tablet, mobile and web. 🌍 We created easy to use solutions which could be rolled out across hundreds of co-working locations around the UK. 🏢
 
 
 
 
 

Head of Operations

Padajo

2012 – 2013 Milton Keynes
Working with friend and founder Paul we consulted on & delivered a variety of corporate projects on mobile/tablet & web. 💡 Designing and building apps from scratch with limited resources made for some efficient solutions - as well as being lots of fun! 🚀
 
 
 
 
 

Senior Project Manager

Bostock and Pollitt

2011 – 2008 London
Working with talented colleagues in this integrated agency, I managed all things digital. 📱 Provided sound strategic digital advice, prepared UX and managed a great team of designers & developers. 🎉
 
 
 
 
 

Senior Project Manager

Investis

2006 – 2008 London
Working at the corporate communications agency, which powers investor relations sites for many FTSE companies. 📊
 
 
 
 
 

Website Manager

Tapestry Holidays

2001 – 2004 London
Where it all started – my first office job. ❤️ After selling boutique mediterranean holidays to discerning customers, they recognised my experience with websites. 🌞 The rest is history! 👾